FAQ

At Dragon-Swords.com we are committed to excellence. If at any time you have a problem or question about your order, please use our Contact Form or call us at 888-684-1356 and we will be glad to take care of your issue.

Q: Is it safe to shop at Dragon-Swords.com?

A: Absolutely. We secure our sensitive webpages with 256 bit encryption technology and we do not store any credit card information. We care about your privacy and never abuse the information provided to us.

Q: When will I receive my order?

A: All orders usually ship within 1 - 3 business days. Regular orders ship via UPS Ground and expedited orders ship via UPS 2 Day Air. All orders will receive tracking information so you'll know when to expect your delivery.

Q: Do you ship to my country?

A: Currently, because of Duties and Customs charges, we only ship to the United States.

Q: What about shipping to my state?

A: Some states set restrictions on the size of bladed weapons that can be legally owned or carried. These laws might be different for concealed weapons or automatic opening weapons. Please check your local laws before placing your order.

Q: What if there is a problem with my order?

A: Please fill out our Contact Form or call us and we'll be glad to take care of the problem.